"Employees are vastly more satisfied and productive, it turns out, when four of their core needs are met: physical; emotional; mental and spiritual…[sic] Gallup found that companies in the top quartile for engaged employees, compared with the bottom quartile, had 22 percent higher profitability, 10 percent higher customer ratings."
Tony Schwartz and Christine Porath, The New York Times, 2007
In this section you’ll find reports and e-books of interest to the HR professional and organizational leaders.
Lisa Prior contributed this chapter to the book, Emerging Trends and Issues in Management Consulting, Ed. Anthony F. Buono. Download the chapter (PDF).
Listen to Lisa’s radio interview on Karen Axelrod’s How It’s Made. And, read Lisa’s introduction of her book-in-progress about the lost story of the broken contract between an American factory town and the company that supported it.